Question 1

Refund Policy

Accepted Answer

Online Courses from Ben Rowlands Music Ltd. are eligible for a refund within 14 days of purchase.  Any Digital Products marked “non-refundable” are not eligible for refund.

If Ben Rowlands Music Ltd. determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on the products you want to pay for and enjoy!

Question 2

How can I Request a Refund?

Accepted Answer

Complete the Refund Request Form on the Ben Rowlands Music Website. Your submission will be reviewed, and you will be notified of the refund status.    Please allow 5-Working Days for a response, as this is a manual process.

Refund Form